To Reach Us
The Important Instructions for Queries received via Whatsapp
- Please write in your complete message in one go so our team can be well equipped to assist without delay
- Please provide your email address, contact number and MID (If available)
- Whatsapp Support Hours: Sunday – Thursday, 9AM to 6PM, Arabian Standard Time
• KSA & EGYPT: Sunday to Thursday, 8AM to 5PM Arabian Standard Time
• UAE: Monday to Friday 9AM to 6PM Gulf Standard Time
During the Eid holidays, our customer Support Team will be on hand at firstname.lastname@example.org to resolve any “Transactions disruption” queries.
Our Support during Eid will be from
• 12th – 17th May
• 1:00 – 4:00 PM (UTC+04:00) / UAE time.